Terms & Conditions
1. GENERAL ISSUES
a. These Booking Terms and Conditions apply to the booking of the The Jump Mania Experience (the ‘Activities”) and any ancillary products at the location set out in The Jump Mania booking confirmation.
b. These Booking Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.
c. No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by The Jump Mania.
d. Any typographical clerical or other error or omission in any booking confirmation or other documentation issued by The Jump Mania (including any electronic documentation) shall be subject to correction without any liability on the part of The Jump Mania.
e. The Jump Mania reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise.
2. BOOKING CONFIRMATION
a. No booking shall be deemed to have been accepted unless accepted in writing by The Jump Mania (which shall include The Jump Mania’s email confirmation of booking).
b. These Booking Terms and Conditions incorporate The Jump Mania’s Risk Acknowledgment and Disclaimer. You and each member of your party will be required to sign the Risk Acknowledgment and Waiver before being allowed to undertake the Activities.
c. You must advise The Jump Mania’s as soon as possible of any mistake in The Jump Mania’s booking confirmation. The Jump Mania shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.
a. The Activities comprise a challenging trampoline activities and participation is not without risk as a fall could be fatal. All participants will receive a safety brief.
b. The Jump Mania reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.
c. After the safety briefing participants will not be directly supervised by an instructor. If you have any concerns we advise that you visit a site at a time prior to your booking and speak to a member of the The Jump Mania.
a. It shall be the responsibility of all participants to ensure that they are dressed appropriately and The Jump Mania advises participants to wear clothing appropriate for the activity and which they do not mind getting damaged. In particular the following restrictions shall apply:
i. Participants must wear The Jump Mania grip socks for grip and hygiene
ii. Long hair must be tied back
iii. No belts, jewellery or other sharp items of clothing that may cause damage to yourself, the equipment or other participants.
b. The Jump Mania will not be responsible for any damage to or loss of clothing or other personal items of persons resulting from participation in the Activities.
You will not be entitled to cancel your booking. If you have an issue or have made a mistake, please contact The Jump Mania at least 48 hours prior to the start time of the session, if there is availability The Jump Mania will transfer your booking to another time. The Jump Mania will not issue refunds or credit. Any requests for cancellation must be made by telephoning the booking line. Cancellation requests made less than 48 hours prior to the start time of the session will be declined. No refund
will be issued.
6. PRICE AND PAYMENT
Payment may be made by debit or credit card on line. The Jump Mania does not accept telephone bookings
7. REFUNDS AND AMENDMENTS
a. Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Payments made by Gift Voucher will be refunded by the issuing of a replacement Gift Voucher to the same value.
b. Where multiple forms of payment are used, The Jump Mania reserves the right to refund any monies due on a refund or amendment by credit or cheque.
a. Except as otherwise provided in these Booking Terms and Conditions The Jump Mania shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.
b. Parking facilities are available at the site, and any vehicles are left at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site location.
c. Except as otherwise provided in these Booking Terms and Conditions any liability of The Jump Mania shall be limited to the refund of any charges paid to The Jump Mania.
d. Nothing contained in these Booking Terms and Conditions is intended to nor shall limit the liability of The Jump Mania in respect of death or personal injury caused by the negligence of The Jump Mania or of its employees, agents or contractors.
a. If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.
b. Nothing above shall confer on any third party any benefit or the right to enforce any of these Booking Terms and Conditions.
c. These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and The Jump Mania and you submit to the exclusive jurisdiction of the courts of England and Wales.