Frequent Questions

Where are we located?

St Helens Business Park, CA14 1NH Workington. Over the road from Dunmail Park (Asda).

What is the size and age limit?

One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. Anyone under the age of 6 must be supervised by a paying adult onto the park.

Do I need to book in advance?

We highly recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click BOOK NOW to check availability and make a session booking.

I don’t have a credit/debit card. Can I pay when I get there?

We advise all bookings are paid online through the payment portal at booking stage. If you are unable to do this online, you can call the reception team who can book you in over the phone.

You can make a booking over the counter with cash, however this will mean you are not booking in advance and run the risk of missing out or waiting for a session with available space.

Is my booking refundable or transferrable?

If you need to cancel your booking you will need to let us know 48 hours before to be eligible for  a refund. If you wish to move your booking we need to know 3 hours before your session. Should you wish to make a change to your booking contact reception with your booking reference.

What time should I arrive for my booking?

We recommend arriving at least 30 minutes prior to booked jump time to check in and get ready for you session.

Do I need a new waiver form EVERY time i visit?

Yes! at the moment you do need a new waiver form every time you book a session, this is for insurance purposes.

What do I wear & are there change rooms available?

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Jump Mania socks with grip are compulsory for hygiene purposes and to avoid slipping. These can be added to your order for £2.00 and are yours to keep for subsequent visits.